Tim Gan Math Learning Centre — Terms and Conditions

Registration Fee

Registration is currently waived for all students, except for JC2 students enrolling from July onwards, who will be charged a $150 registration fee (inclusive of registration, materials, and online account setup).

Payment Policy

• All students are now under the Term Payment Plan.
• Full-term payment must be made 1 week before the first lesson (as given by the due date in the respective invoice) to secure your seat in the class.
• No deposit is required for enrolment.
• All fees are strictly non-refundable.
• In the event of early termination during the term, a $100 administrative fee will be charged.
• Late Payment Fee: A 5% surcharge may be applied to overdue invoices.

Accepted Payment Methods

Lesson Scheduling

• Lessons are arranged directly between the tutor and student, allowing flexibility to adjust timings where possible.
• Any changes to the schedule must be mutually agreed upon and are subject to the tutor's availability.

Cancellations and Rescheduling

• A minimum of 24 hours' notice is required for all cancellations or requests to reschedule.
• Cancellations made less than 24 hours before the scheduled lesson will be charged in full.
• For urgent or unforeseen situations such as illness, supporting documents (e.g., medical certificate) may be requested for fee waiver consideration.
• Rescheduling is subject to tutor availability and may not always be possible within the same week.

Termination of Lessons

• Tim Gan Math Learning Centre may terminate or discontinue 1-to-1 lessons if a student frequently cancels or reschedules lessons.
• This policy ensures fairness to tutors and maintains continuity in the student's learning experience.

Payment Terms

• All 1-to-1 lessons operate on a prepayment basis.
• Payment is collected upfront for a block of four (4) lessons.
• Once the four lessons are completed, a new invoice will be issued for the next block of four lessons.
• Lessons will continue only upon successful payment of each new invoice.
• Unused prepaid lessons are non-refundable except under special approval from the centre.

General Provisions

• By enrolling in 1-to-1 lessons, the student and/or parent/guardian agrees to abide by all terms stated above.
• Tim Gan Math Learning Centre reserves the right to update or revise these Terms & Conditions when necessary; any changes will be communicated in advance.

Term Payment Plan

• Payment for the full term must be made in advance, 1 week before the first scheduled lesson (as given by the due date in the respective invoice).
• No deposit is required.
• No discounts are offered for term payments.
• Early withdrawal from the term will result in a $100 administrative fee, and no refunds will be provided.
• Missed lessons are non-refundable; lesson materials and recordings (where applicable) will be available through the Online Learning Portal.

Missed Lessons and Resources

• All students have access to the Online Learning Portal, where materials and recordings (if applicable) are uploaded.
• Missed lessons are non-refundable.

Secondary/IP Students – Holiday Travel

• During the June and November/December school holidays, Tim Gan Math will conduct optional revision lessons for Secondary and IP students. Attendance for these sessions is encouraged but not compulsory.
• During the March and September holiday weeks, regular lessons will continue as usual, and standard lesson terms and fees apply.

JC H2 Math – Revision Packages (included in term payment)

• Revision packages (e.g., MYE, Promo, Prelim, A-Level) are billed as full sets and are included in the term payment.
• Students who opt out will not receive recordings, online access, or full booklets.
• A-la-carte/ad-hoc participants receive only notes for attended lessons, with no portal access.

JC1 H2 Math – October/November Headstart Programme (included in term payment)

• The October/November JC2 Headstart lessons are compulsory and included in the term payment.
• Students who skip these lessons will be billed at the JC2 rate upon return in January.

Online Learning Portal Access (JC1 H2 Math)

• Students enrolling on or before 30 June receive complimentary access to prior topics.
• Students enrolling from 1 July onwards must pay $40 per Academic Unit (AU) to access topics covered before enrolment.
• For more information: Course Structure